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What can you hire an AI employee for?

Six jobs an AI employee does today. Each one works with the features you already have: channels (website, WhatsApp, email), knowledge, tools via MCP, schedules, and a daily report of what it did.

Not sure which fits? Request a demo and we will set one up for your business. First 14 days free, no credit card required.

1. Customer support on WhatsApp​

Who it is for: clinics, salons, schools, local services that answer the same questions all day.

Your employee answers service and pricing questions in your customers' language, collects appointment requests, and hands urgent cases to your front desk.

  • Needs: a dedicated WhatsApp number (about $1-5/month, see the WhatsApp clinic example)
  • Setup time: about 30 minutes

Full walkthrough: WhatsApp Support Employee for a Clinic.

2. Student and member FAQs​

Who it is for: academies, schools, membership sites with a document or FAQ page.

Upload your FAQ (or paste your website URL) and your employee answers sign-up, schedule, and fee questions on WhatsApp or your website, day and night. When it does not know, it says so and escalates to your team instead of guessing.

  • Needs: one well-written FAQ document, a connected channel
  • This is the fastest employee to put to work: one knowledge upload, no extra tools

3. Order intake by email​

Who it is for: wholesalers, suppliers, and shops that take orders by email.

Your employee reads incoming order emails, tells repeat customers from new ones, replies with the right next step, and escalates anything sensitive (an angry customer, an unusual request) to a human inbox.

  • Needs: a connected email inbox
  • Today: order intake and escalation work out of the box; invoicing end customers is a custom MCP job, not a built-in feature

4. A back-office producer on a schedule​

Who it is for: teams that want a recurring job done the same way every time, for example a short video draft every morning or a weekly summary.

You set the schedule ("every day at 9:00") and your employee runs the job and reports what it produced. This is the same pattern we run for our own content.

  • Needs: a schedule plus the tools your job requires (connected via MCP)
  • Today: the scheduling engine works; heavy media jobs run in a separate worker, ask us before hiring for this one

5. Reports from your systems​

Who it is for: owners who want to know "how did we do today?" without opening five dashboards.

Connect a data source through MCP (databases like Supabase, CRMs like HubSpot, or your own API), tell your employee what matters, and it sends a report by email on your schedule: errors found, slow queries, numbers worth attention.

  • Needs: one MCP connection with a read-only key, a schedule, an email channel
  • You control what it can touch: a read-only key keeps it safe

6. Front desk on your website​

Who it is for: any business whose website gets visits but no conversations.

The web widget is your employee's storefront: paste one script tag, and visitors chat with an employee that knows your FAQ, captures leads, and escalates to your team. You watch every conversation live and can take over any chat yourself.

What an AI employee cannot do (yet)​

Honest limits, so you can plan:

  • Phone calls: not built. Your employee works in chat (website, WhatsApp, email), not voice.
  • Calendar booking: no one-click connector. If your calendar has an API, your employee can reach it through a custom MCP connection.
  • Invoicing end customers: not built. Optimly's own billing and trials exist; sending invoices to YOUR customers does not.

Everything else on this page works today. When a feature lands, this page changes the same day.

Ready to try? Request a demo or read Hire your first AI employee. First 14 days free, no credit card required.