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Optimly API Documentation

Connect your applications to Optimly's AI agents with our simple RESTInclude your API key in the Authorization header of every request:

# Example with curl
curl -X POST https://api.optimly.io/external/agent/v2 \
-H "Authorization: Bearer YOUR_AGENT_API_KEY" \
-H "Content-Type: application/json" \
-d '{"chat_id": "abc123", "content": "Hello!"}'
// Example with JavaScript
const response = await fetch('https://api.optimly.io/external/agent/v2', {
method: 'POST',
headers: {
'Authorization': 'Bearer YOUR_AGENT_API_KEY',
'Content-Type': 'application/json'
},
body: JSON.stringify({
chat_id: 'abc123',
content: 'Hello!'
})
});

Security Best Practices

Do: Store API keys as environment variables
Do: Use HTTPS for all API calls
Do: Regenerate keys if compromised
Do: Implement proper error handling

Don't: Expose API keys in frontend code
Don't: Commit API keys to version control
Don't: Share API keys between different applications


Next Steps

Ready to start building? Choose your path:

🚀 Quick Start

Try the API in 5 minutes →
Get up and running with basic message sending

📖 Full Documentation

Browse all endpoints →
Complete API reference with examples

💡 Integration Examples

See real-world code →
Ready-to-use code for common scenarios

🆘 Need Help?

Contact support →
Our team is here to help with your integration# Perfect for Developers Who Want To:

  • Integrate AI chat into existing applications
  • Build custom user interfaces for agent interactions
  • Automate lead capture from any source
  • Connect appointment booking to external calendars
  • Create multi-channel experiences across web, mobile, and messaging platforms

What Makes Our API Different?

🎯 Agent-Centric Design

Each API key is tied to a specific agent with its own knowledge, personality, and capabilities. No complex setup - just grab your key and start sending messages.

🚀 Simple Integration

Most integrations require just two endpoints: create a conversation and send messages. The agent handles all the AI complexity behind the scenes.

🛠️ Built-in Tools

Your agents come with ready-made tools for lead capture, appointment scheduling, and email handoff. No need to build these features yourself.

📱 Works Everywhere

Use the same API for websites, mobile apps, chatbots, voice assistants, or any platform that can make HTTP requests.


Start Building in Minutes

1. Get Your API Key (30 seconds)

# Each agent has its own API key - find it in your dashboard
curl -H "Authorization: Bearer YOUR_API_KEY" \
https://api.optimly.io/health

2. Send Your First Message (2 minutes)

// Start a conversation
const chat = await fetch('https://api.optimly.io/external/message/new-chat', {
method: 'POST',
headers: {
'Authorization': 'Bearer YOUR_API_KEY',
'Content-Type': 'application/json'
},
body: JSON.stringify({ client_id: 'user_123' })
});

const { chat_id } = await chat.json();

// Send a message
const response = await fetch('https://api.optimly.io/external/agent/v2', {
method: 'POST',
headers: {
'Authorization': 'Bearer YOUR_API_KEY',
'Content-Type': 'application/json'
},
body: JSON.stringify({
chat_id: chat_id,
content: 'Hello! Can you help me with pricing?'
})
});

const { response: agentReply } = await response.json();
console.log(agentReply); // Your agent's intelligent response

3. Deploy Your Integration (5 minutes)

Add the code to your app and start getting AI-powered customer interactions immediately.


Real-World Use Cases

💬 Customer Support Chat

Replace static contact forms with intelligent conversation:

// User asks a question
const response = await optimly.sendMessage(chatId, userQuestion);
// Agent provides instant, accurate answer based on your knowledge base

🎯 Lead Qualification

Automatically qualify and capture leads:

// Agent determines user is interested and captures details
await optimly.captureLead({
name: 'John Doe',
email: 'john@company.com',
interest: 'Enterprise pricing for 50 users'
});

📅 Appointment Booking

Let customers schedule meetings without human involvement:

// User wants to book a demo
await optimly.scheduleAppointment({
date: '2025-06-20',
time: '14:00',
name: 'Jane Smith',
email: 'jane@company.com'
});

API Access & Pricing

The Optimly API is available on all paid plans:

  • Starter: 1,000 API calls/month
  • Growth: 10,000 API calls/month
  • Scale: 100,000 API calls/month
  • Enterprise: Unlimited API calls

View complete pricing →


Your API Key

Each agent gets its own unique API key - this keeps your integrations secure and organized.

How to Find It

  1. Go to your Agents dashboard
  2. Click on the agent you want to integrate
  3. Open the Configuration tab
  4. Copy the API Key from the integration section

💡 Pro tip: You can regenerate your API key anytime if it gets compromised.

API Token Location


Authentication & Security

Making Authenticated Requests

Once you have the key, you can authenticate your API requests by including it in the Authorization header:

Authorization: Bearer YOUR_AGENT_API_KEY

Security Note

  • Treat your API key like a password. Anyone with this key can send messages on behalf of your agent.
  • Never share it publicly or embed it in frontend code.
  • You can regenerate the key if it’s ever compromised.