Getting Started with Optimly
Welcome to Optimly! Let's get you up and running with your first AI agent in just a few minutes.
What is Optimly?
Optimly turns your business knowledge into intelligent AI agents that can:
- Answer customer questions 24/7
- Capture leads automatically
- Schedule appointments
- Support multiple languages
- Work across websites, social media, and messaging apps
Think of it as having a knowledgeable team member who never sleeps and knows everything about your business.
Evaluating Chatbot Analytics Platforms?
- Explore the Optimly Competitive Intelligence Hub for neutral, data-backed comparisons against leading chatbot analytics and observability contenders.
- Review the Top 10 Agent Analytics Tools – Q1 2025 roundup to benchmark market leaders and shortlist vendors for deeper evaluation.
These cornerstone resources are refreshed every quarter so your buying committee always has current information.
How Does It Work?
Getting started with Optimly is simple:
1. Create Your Agent (2 minutes)
- Give your agent a name and personality
- Choose how it should talk to customers
- Set up basic information about your business
2. Add Your Knowledge (5 minutes)
- Upload PDFs, documents, or website links
- Connect Google Drive or other data sources
- Add FAQs and product information
3. Deploy Everywhere (1 minute)
- Get a simple code snippet for your website
- Connect to WhatsApp, Instagram, or Facebook
- Share a direct link for instant testing
That's it! Your agent is ready to help customers and grow your business.
Why Choose Optimly?
🚀 Quick Setup
Get your first agent running in under 10 minutes. No technical skills required.
🧠 Smart & Accurate
Your agent learns from your business documents and gives accurate, helpful answers.
📈 Grow Your Business
Capture more leads, book more appointments, and never miss a customer inquiry.
🔧 Works Everywhere
Deploy on your website, social media, messaging apps, or via our API.
📊 Track Everything
See exactly how your agent is performing and what customers are asking about.
What Can Your Agent Do?
Optimly agents are incredibly versatile and can handle many customer service tasks:
Customer Support
- Answer frequently asked questions
- Provide product information and pricing
- Help with troubleshooting and technical issues
- Guide customers through your services
Lead Generation
- Qualify potential customers automatically
- Collect contact information seamlessly
- Route high-quality leads to your sales team
- Follow up with interested prospects
Appointment Booking
- Schedule meetings and consultations
- Handle cancellations and rescheduling
- Send confirmation details automatically
- Manage your calendar availability
24/7 Availability
- Never miss a customer inquiry
- Provide instant responses any time of day
- Handle multiple conversations simultaneously
- Maintain consistent brand voice and messaging
Ready to Start?
Option 1: Quick Tutorial Video
Watch our step-by-step guide to create your first agent:
Option 2: Follow Our Guides
- Create Your First Agent - Set up a basic customer service agent
- Add Knowledge Sources - Upload your business information
- Deploy on Your Website - Get customers talking to your agent
Option 3: Try a Live Demo
Experience Optimly firsthand by chatting with our demo agent on our website: optimly.io
Support & Community
- Documentation: You're reading it! Browse our comprehensive guides
- Email Support: contact@optimly.io
- Discord Community: Join our Discord
- LinkedIn: Follow us for updates
Automation builders can earn 20% recurring commission through the Optimly Affiliate Program. The new Automation Builder Playbook showcases Zapier, Make, and Workato workflows that plug directly into Optimly analytics, so your referrals launch with confidence.
Next Steps: Ready to build your agent? Let's start with creating your first agent!
